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Lost, Damaged, or Missing ItemsUpdated 6 months ago


Lost, Damaged, or Missing items are very uncommon. We will make this right!

 

Damaged or Missing Items

  • If your crate arrives damaged or you are missing an item, please let us know via email at [email protected]. This allows us to file a claim on your behalf with the shipping carrier. In the meantime, we send the missing items or replace damaged goods immediately. 

Check with your household.

  • Check with the members of your household to see if someone took the crate without communicating it. Usually, this is the case. 
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