Do This. Don't Do This. *** If you need further assistance, you can open a chat, and we are always happy to help.😊.

<h3 id="common-errors-for-coupon-codes-not-working">Common errors for coupon codes not working:</h3><ol><li>You must enter your email before the coupon code</li><li>Spelling Error</li><li>Code only valid for multi-month memberships</li><li>Punctuation</li><li>Code expired</li></ol><h3 id> </h3><h3 id="what-if-i-placed-an-order-without-the-coupon-code">What if I placed an order without the coupon code?</h3>Do This<ul><li>Email us at <a href="mailto:support@platecrate.com">support@platecrate.com</a> or open a chat within 24 hours of ordering, and we will honor the discount code for you.&#xA0;</li></ul>Don&apos;t Do This<ul><li>Don&apos;t cancel your account and resubscribe. This will cause duplicate crates to be shipped out.</li></ul> *** If you need further assistance, you can open a chat, and we are always happy to help.&#x1F60A;&#xA0;<img src="https://uploads.gorgias.io/JWE4j73GP87ZlV9b/undefined-2b89139d-8c83-4a4f-968a-bd1bb2b08a13" style="width: 500px;" class="fr-fic fr-dii"><img src="https://uploads.gorgias.io/JWE4j73GP87ZlV9b/undefined-ff2ebc9c-6619-49a7-80ca-09e5f3e60200" style="width: 500px;" class="fr-fic fr-dii">

Why Isn't my Code Working?

1. Login to your "My Plate Crate" account. You can find your "My Plate Crate" account by going to https://www.platecrate.com/account/login. 2. Click "Order History". 3. Click "Update Billing". 4. A prompt to send an email will appear. You will receiv

<h3 id="isPasted">How to Update Your Credit Card</h3>1. Login to your &quot;My Plate Crate&quot; account. You can find your &quot;My Plate Crate&quot; account by going to<a href="https://www.platecrate.com/account/login" id="isPasted">&#xA0;https://www.platecrate.com/account/login</a>&#xA0; 2. Click &quot;Order History&quot;<img src="https://attachments.gorgias.help/uploads.gorgias.io/JWE4j73GP87ZlV9b/undefined-96bfffc4-8f7c-4bc6-bdc7-05e3f67a820a" style="width: 500px;" class="fr-fic fr-dib"> 3. Click &quot;Update Billing&quot; &#xA0;<img src="https://attachments.gorgias.help/uploads.gorgias.io/JWE4j73GP87ZlV9b/undefined-93278cf1-a3b1-449b-844f-c9b035ed19d2" style="width: 500px;" class="fr-fic fr-dib"> 4. A prompt to send an email will appear. You will receive a separate email to update your billing information for security purposes. This prompt is to make sure the actual account holder makes the changes.&#xA0;<img src="https://attachments.gorgias.help/uploads.gorgias.io/JWE4j73GP87ZlV9b/undefined-05fec264-89f8-45d6-9cda-2b84c6f8cac6" style="width: 500px;" class="fr-fic fr-dib"> *** If you need further assistance, you can open a chat, and we are always happy to help.&#x1F60A;&#xA0;<img src="https://attachments.gorgias.help/uploads.gorgias.io/JWE4j73GP87ZlV9b/undefined-2b89139d-8c83-4a4f-968a-bd1bb2b08a13" style="width: 500px;" class="fr-fic fr-dii"><img src="https://attachments.gorgias.help/uploads.gorgias.io/JWE4j73GP87ZlV9b/undefined-ff2ebc9c-6619-49a7-80ca-09e5f3e60200" style="width: 500px;" class="fr-fic fr-dii">&#xA0;

Update Credit Card

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